Frequently Asked Questions
Straight answers about our kids' binoculars, flashlights, shipping and returns. Can't find yours? Email customerservice@livingsquad.com.
Choosing the right product
What age are Living Squad binoculars for?
The Toddler Kidnoculars are for ages 3 and up: they are focus-free, so there is nothing to adjust. The Kids Binoculars 8x21 Explorer Set is for ages 3 to 12. Most kids get the most out of it from about 5 to 7, when they can line up both eyes and use the focus wheel.
What's the difference between the Toddler Kidnoculars and the Explorer Set?
The Toddler Kidnoculars have a fixed focus: your child lifts them up and sees 8x closer, with no dials. They cost $24.95. The Explorer Set 8x21 has a center focus wheel, so older kids can sharpen the image themselves, and it comes with more accessories. It costs $29.99.
What does 8x21 mean?
8x is the magnification: things look 8 times closer. 21 is the width of each front lens in millimeters. A bigger lens lets in more light but makes the binoculars heavier; 21 mm keeps them small enough for a child's hands. We explain it in more detail in What Does 8x21 Mean on Binoculars?
Are these real binoculars or a toy?
Real binoculars. Both models use real 8x21 optics, so kids can actually see birds, animals and distant details clearly, not a blurry plastic view. The Toddler Kidnoculars use roof prisms and FMC multi-coated lenses.
Do they survive being dropped?
Yes, that is what they are built for. Both models have a shockproof, rubber-armored body with a non-slip grip that handles drops and bumps.
Are they safe for toddlers?
They have soft eyecups to protect little eyes and a breakaway neck strap that releases if it snags. The Toddler Kidnoculars are also made with food-grade materials.
What comes in the Explorer Set?
The 8x21 binoculars with a built-in compass, a belt case, a carabiner, a neck strap, a cleaning cloth and a bird calendar.
What is the "Where Did the Moon Go?" set?
A rhyming picture book about the phases of the moon, with watercolor art, plus a rechargeable puppy flashlight for making hand shadows at bedtime. It is for ages 2 to 9, written in English, and the flashlight charges by USB-C (cable included) and lasts 24+ hours. It costs $44.99.
What are Flash Pals?
Animal-shaped LED flashlights for kids: Lion, Doggie, Unicorn, Sharkie and Alligator. They are for ages 2 and up, rechargeable, stay cool to the touch, have a dimmer for reading in bed and turn themselves off automatically. They cost $17.99 each.
What's a good gift for a kid who loves nature?
The Explorer Set 8x21 is our best seller for birthdays and holidays. For a bigger gift, the Explorer Set + Where Did the Moon Go? bundle covers daytime adventures and bedtime for $54.99, which saves $4.99. For grandparents, see our gift guide.
Shipping and returns
Where do you ship from and how long does it take?
All orders ship from our warehouse in Houston, Texas. We process orders within 2 business days, and delivery takes 3 to 7 business days within the United States. You get tracking by email as soon as your order ships.
How much is shipping?
$4.95 per order, and free on orders over $50.
Do you ship outside the United States?
We ship within the United States. For other destinations, the available options and costs are shown at checkout.
What is your return policy?
You can request a return within 30 days of receiving your order. Items must be unused and in their original packaging. Email customerservice@livingsquad.com to start a return; return shipping is paid by the customer. Approved refunds go back to your original payment method within 10 business days. Full refund policy.
Is there a warranty?
Yes. Every Living Squad product has a lifetime warranty against manufacturing defects. If something fails because of how it was made, email customerservice@livingsquad.com and we'll take care of it.
What if my order arrives damaged or wrong?
Email us right away at customerservice@livingsquad.com and we'll make it right.
Buying from Living Squad
Should I buy on Amazon or on livingsquad.com?
Both are us. On Amazon, our Kids Binoculars 8x21 are rated 4.6 out of 5 from over 2,000 reviews. On livingsquad.com you get 20% off your first order with the code WELCOME20 and free shipping over $50.
Do you sell wholesale to stores, schools or nature centers?
Yes. See our wholesale page to apply for a wholesale account.
Who is Living Squad?
We're a parent-designed brand based in Houston, Texas, making real outdoor gear for kids so they spend more time exploring and less time on screens. Real adventures. No screens required.