Got Q's, We've got A's!!

QUESTION:  I never received the product from Amazon. What Should I Do?

ANSWER:

If you never received the product, the fastest way to get it tracked or replaced is by requesting Amazon for a check on your order:

 

Amazon Customer Service

 

— U.S. and Canada: 1-866-216-1072 

— International: 1-206-266-2992

 

https://www.amazon.com/gp/help/customer/contact-us

 

Just make sure that you are logged in to your account, because that link would not work if you are signed out.

Have further questions? Feel free to contact us here.

Click Here to Go Back to Our FAQ Support Page

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What Customers Are Saying

"True optical device in a childish body"

You might notice that these binoculars are sold by several sellers on Amazon. Although identical looking they come from different manufacturers which was quite confusing to me at first. My understanding is that they use the same casing but instal their own optics inside. I figured it out after comparing product descriptions from these different manufacturers. I chose Living Squad brand because their description was detailed and they gave a specific information about the optics which by the way was better than in many adult binoculars sold on Amazon. I actually bought a pair of adult compact binoculars with very good reviews just for comparison. These babies by Living Squad turned out to be much better! Better clarity, better stability, wider view, easier focus, and more handy, ergonomic design. The body is indeed perfect for kids, sturdy and soft at the same time. You will find yourself fighting with your child over this "toy". Definitely, a five star product." - Pollena*

"Great for a young explorer! Great binoculars! 

My daughter is almost 2 but has been playing with her dads binoculars since she was 9 months old and frequently dropped them and sadly ruined a pair. I wanted to get a pair that she could actually hold up and use, so as usual I browsed through pages and pages on amazon and chose these.

She loves them! And likes to spot birds, airplanes or just look at the world through them.

They are easy to adjust, have a decent range and she can use them for quite some time because they adjust unlike a lot of the kid options that are fixed in one place. They also seem to be pretty durable, she has dragged them on the pavement a few times and they still work great.

They also come with neck and wrist straps, a lense cleaning cloth and a bag.

Also a feature that sold me on this pair is the extra large eye protectors so it’s more comfortable and safer for little toddler eyes!

We have had hours of fun bird watching in the park, on hiking trails, or just sitting on the back porch" - Nicole Corin*

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QUESTIONS? LET US HELP YOU

Contact Us at: customerservice@livingsquad.com

Living Squad LLC. 2020.