Refund & Return Policy

Last updated: September 14, 2026

We want you to love your Living Squad gear. If you are not completely satisfied, this policy explains how returns and refunds work.

Return Window

You may return eligible items within 30 days of delivery. To be eligible, items must be unused, in the same condition you received them, and in their original packaging.

How to Start a Return

To start a return, contact us at customerservice@livingsquad.com with your order number. If your return is accepted, we will send instructions on how and where to send your package. Return shipping costs are the customer’s responsibility. Items sent back without first requesting a return will not be accepted.

Refunds

Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, the refund will be issued to your original payment method within a set number of business days. Please note it may take additional time for your bank or card issuer to process the refund.

Damaged or Incorrect Items

Please inspect your order on delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can make it right.

Non-Returnable Items

Certain items may not be eligible for return. Please contact us if you have questions about a specific item.

Contact Us

For any return or refund questions, contact us at customerservice@livingsquad.com.